The Information reports that Microsoft is planning to launch a version of ChatGPT that runs on dedicated cloud servers, offering an isolated environment for data storage.
This move is aimed at addressing privacy concerns and enticing businesses such as banks, financial services, and healthcare institutions to adopt the AI chatbot.
Key features of the new offering:
- The data on the isolated server will not communicate with the main ChatGPT system, ensuring the privacy of sensitive information.
- The specialised service could cost as much as 10 times more than what customers currently pay to use ChatGPT.
This initiative comes after reports that Samsung banned employee use of generative AI utilities like ChatGPT when sensitive source code was inadvertently uploaded to the platform. The company expressed concerns that data transmitted to artificial intelligence platforms, such as Bing and Google Bard, could potentially be disclosed to other users.
OpenAI has already sold a private ChatGPT service, unrelated to Microsoft, to Morgan Stanley. The bank’s wealth management division is using the service to analyse content and answer employee questions across thousands of market research documents.
Microsoft salespeople have reportedly been fielding inquiries from organisations about the forthcoming product. Many large customers, including banks, have existing contracts with Azure, which could prove advantageous in persuading them that Microsoft will manage their data securely.